Our Commitment
Local Voice AI is committed to ensuring digital accessibility for people of all abilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
This website is partially conformant with WCAG 2.2 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Legal Framework
We recognise our obligations under the Disability Discrimination Act 1992 (Cth) and the guidance issued by the Australian Human Rights Commission regarding web accessibility.
The AHRC recommends conformance with WCAG 2.2 Level AA as the benchmark for web accessibility in Australia.
Measures Taken
Local Voice AI takes the following measures to ensure accessibility of this website:
- Semantic HTML with appropriate ARIA attributes throughout the application
- Keyboard navigable interactive components, including the cookie consent banner, forms, and navigation
- Automated accessibility testing using axe-core in the development pipeline
- Responsive design supporting text resizing and zoom up to 200%
- Dark mode support with sufficient colour contrast in both themes
- Content written in plain language at an accessible reading level
- All legal pages marked as DRAFT until professional review
Assessment Approach
Local Voice AI assesses the accessibility of this website through self-evaluation using the following methodology:
- Automated testing with axe-core (via vitest-axe) integrated into our continuous integration pipeline
- Google Lighthouse accessibility audits
- Manual keyboard navigation testing
Automated testing cannot catch all accessibility issues. We supplement automated checks with manual keyboard navigation testing to verify focus management, tab order, and interactive component behaviour.
Professional WCAG audit by a qualified accessibility consultant is planned for a future milestone.
Known Limitations
Despite our best efforts, some content may not yet be fully accessible. The following known limitations are documented honestly:
- Colour contrast: Automated testing in our CI environment (jsdom) cannot verify colour contrast. Contrast has been checked manually using browser-based tools, but some combinations in dark mode may not meet the 4.5:1 ratio for normal text.
- Dynamic content: The cookie consent banner appears dynamically on first visit. While it is keyboard accessible and uses appropriate ARIA attributes, screen reader announcement timing may vary.
- Third-party content: External links (e.g., to the WCAG specification, OAIC website) lead to third-party sites whose accessibility is outside our control.
Our automated axe-core testing currently covers our legal and consent surfaces — the Privacy, Terms and Accessibility pages and the cookie consent banner — and reports no violations on those pages. It does not yet cover the full site, and automated testing cannot evaluate every success criterion. We have not completed a manual screen-reader review across VoiceOver and TalkBack, and we do not claim conformance for pages outside that tested set.
Feedback and Contact
We welcome your feedback on the accessibility of the Local Voice AI website. Please let us know if you encounter accessibility barriers:
- Email: hello@localvoiceai.com.au
We aim to respond to accessibility feedback within 10 business days.
If you are not satisfied with our response, you may lodge a complaint with the Australian Human Rights Commission (AHRC) at humanrights.gov.au.
Technical Specifications
The accessibility of this website relies on the following technologies:
- HTML
- CSS
- WAI-ARIA
- JavaScript (React)
This website is designed to be compatible with the current versions of Chrome, Firefox, Safari, and Edge. This website is not designed for Internet Explorer.